Consumer Access to Health Care Records and Complaint Information 
Cosmic Cottage Therapy, PLLC 

In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Cosmic Cottage Therapy, PLLC provides the following information to assist clients and members of the public with:

•    Requesting healthcare records
•    Contacting the state licensing authority
•    Filing a consumer complaint

How to Request Your Health Care Records 

We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. To request your healthcare records, click the “Client Portal” button at the top of this webpage, sign into your client portal account, and complete and submit a “Client Records Request Form”. Administrative charges may apply.

If requesting records on behalf of another person, documentation showing legal authority (such as guardianship or medical power of attorney) is required. Identity verification may be required to protect patient privacy.

How to Contact the Texas Behavioral Health Executive Council 

Cosmic Cottage Therapy, PLLC is regulated by the Texas Behavioral Health Executive Council (TBHEC).
You may contact the Council using the following webpage:
https://bhec.texas.gov/contact-us/
Select Licensed Professional Counselor (LPC) when submitting an inquiry.

How to File a Consumer Complaint with the Texas Attorney General 

Consumers may file a complaint with the Texas Office of the Attorney General – Consumer Protection Division at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Please include relevant dates, names, and supporting documentation if available.

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Questions about House Bill 4224

For questions related to HB 4224, Texas Health and Human Services provides the following contact email:
HCR_PRU@hhs.texas.gov